TCMS FAQs

Why do we need to use your services?

More and more organisations are recognising the need to ensure effective health and safety management in helping reduce accidents, ensuring legal compliance and controlling insurance premiums.

However, ensuring this is done in practice is difficult for many organisations. Our health and safety management service will help you ensure legal compliance and a safe working environment for all your employees.

What makes Thomas, Carroll different from other consultants?

Our fundamental approach to health and safety management is one of empowerment. We believe in providing organisations with the knowledge, expertise and guidance to allow you to develop your own unique safety culture.

Are your Safety Consultants experts?

All our consultants are qualified members of the Institution of Occupational Safety and Health (IOSH), the International Institute of Risk and Safety Management (IIRSM) or the Royal Society for the Promotion of Health (RSPH).

Our consultants have wide ranging backgrounds, including some who are ex enforcement officers and all believe in providing realistic and practical solutions.

How much time will I have to spend on safety?

This will be a business decision and will depend on your individual circumstances, but our health and safety management service is designed to involve all your employees in the management of health and safety rather than burden just one or two individuals.

Are there any additional costs?

The cost of our service is fixed, so you will not incur any extra costs for the service we have agreed.

Will you provide legal assistance?

We will pay all the legal costs involved in defending your organisation against a statutory notice or prosecution up to a limit of £100,000 per claim, but the law does not allow us to pay any fines against either an individual or company, subject to certain terms and conditions.

Are there any restrictions to your legal assistance?

In order for the legal assistance to apply you must inform us immediately if you become aware of any cause, event or circumstance which could to give rise to a claim.

In addition, a number of exclusions also apply to our legal assistance which include any incident relating to:

• fines, penalties or compensation awarded against you
• assault, violence or dishonesty
• costs incurred before you notify us
• anything which you knew about before becoming a client

Will you keep us up to date with any changes in legislation?

We will through a combination of consultant visits, newsletters and e-bulletins keep you up to date with any changes in legislation and best practice that may impact on your organisation.

Will I be able to reduce my insurance costs?

We have excellent relationships with all major insurers who recognise our unique approach to health and safety management. Insurers now recognise the benefits to them to well managed businesses and are prepared to reflect this in their premiums.

What documentation will you provide?

Our health and safety management system contains all the documentation you need to manage health and safety effectively including policies, procedures, records and registers.

Can I pass you my health and safety responsibilities?

Ultimately responsibility for complying with health and safety legislation lies with you as an organisation. However, we will work in partnership with you to ensure legal compliance and continuous improvement.

How often will you visit?

This will depend on what we agree with you in our service agreement and what best suits your individual needs.

What training will you provide to our employees?

This will depend on what we agree with you in our service agreement. All our training courses are designed to give delegates the competence and confidence so that they can contribute positively to management of health and safety in their workplace. Any additional training required can be provided under a separate agreement.

What happens if I am visited by the Enforcing Authorities?

If you are contacted by either the HSE or EHO regarding any health and safety issue then you should contact us and let us know immediately and we will discuss and agree what steps to take. We will agree a plan of action and if necessary we will attend any meetings with the enforcing authority.

What happens if we have an accident?

We will provide an emergency response to any incident that requires investigation following an accident or dangerous occurrence if the nature and severity of the incident warrants it.